Legal & Compliance
App Privacy Policy
Privacy Policy for SSF Kerala Mobile Application for Android and iOS.
SSF Kerala Mobile Application
Official Privacy Policy for Android & iOS
Welcome to SSF Kerala ("we," "our," or "us"). We are committed to respecting your privacy and protecting any personal data and device information collected when you use our official SSF Kerala mobile application for Android and iOS.
This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our native mobile application and associated online services.
1. Overview & Application Context
The SSF Kerala application is an official mobile application designed for Android and iOS devices. It provides members, supporters, and users with access to SSF Kerala services, updates, registration portals, and organizational tools.
To deliver an optimized mobile experience:
- The mobile application utilizes local device storage to save your user preferences, active sessions, and application settings.
- The application integrates native device capabilities, including push notifications, haptic touch feedback, system bar theme synchronization, and deep link navigation.
2. Information We Collect
A. Local Storage & Device Preferences
- Local Application Storage: When using the SSF Kerala mobile app, the application utilizes secure local storage on your device to remember your active session, user preferences, interface themes, and offline settings.
- Session Data: Local storage is used to store user authentication tokens, active login state, and application settings securely on your device.
- Device Cache: The mobile application caches dynamic configuration settings and operational data locally on your device to ensure fast loading times and offline access.
B. Push Notifications & Firebase Cloud Messaging (FCM)
- FCM Registration Token: To deliver real-time notifications, event updates, announcements, and direct features to your mobile device, the application uses Firebase Cloud Messaging (FCM).
- Notification Permission: On Android (Android 13+) and iOS operating systems, notification permissions are explicitly requested. You have complete control to grant or revoke this permission at any time.
- Device Registration: A unique Firebase Device Token (FCM Token) is generated and transmitted securely to enable targeted notification delivery to your device.
C. Analytics and App Performance Monitoring
We utilize Google Firebase services to maintain application security, performance, and stability:
- Firebase Analytics: Collects anonymized usage statistics, app opening frequencies, device model details, operating system versions, general geographic location (country/city level), and feature usage metrics.
- Firebase Crashlytics: Automatically records diagnostic crash logs, system trace data, and technical metrics if an unexpected application error occurs. No raw personal identifiers are stored within diagnostic crash reports.
D. Network and Device Permissions
To function properly on Android and iOS:
- Network Permissions: Network access (
INTERNETandACCESS_NETWORK_STATE) is required to connect to official servers and sync data seamlessly. - External Handlers: Tapping communication buttons (phone calls, email, SMS, or WhatsApp) within the app opens your device's default native applications (
tel:,mailto:,sms:,whatsapp:).
3. How We Use Your Information
We use the collected information for the following specific purposes:
- Delivering Mobile Services: Utilizing local device preferences to customize application layouts, sync system bar themes, and provide smooth haptic feedback.
- Sending Push Notifications: Delivering timely notifications about SSF Kerala programs, events, announcements, and direct features.
- Maintaining Secure Sessions: Persisting your login status and application preferences in local storage so you remain signed in across app launches.
- Improving Performance & Stability: Using Firebase Analytics and Crashlytics to fix bugs, optimize response times, and enhance overall mobile app stability across various Android and iOS device models.
- Handling Deep Links & Actions: Supporting deep links (
ssfkerala://scheme and custom web links) to launch directly into specific sections of the application.
4. Storage, Data Retention, and Security
Encryption & Storage
- All communication between the mobile app and our servers is encrypted in transit using industry-standard HTTPS (TLS/SSL).
- Data stored locally on your device remains on your physical device until you clear app data or uninstall the application.
Data Security Measures
We implement rigorous technical and administrative security measures to protect against unauthorized access, alteration, loss, or misuse of your data.
5. Third-Party Services
Our native mobile application integrates with trusted third-party service providers to support app operations:
| Service Provider | Purpose | Privacy Policy Link |
|---|---|---|
| Google Firebase Messaging | Push notifications delivery | Firebase Privacy Policy |
| Google Firebase Analytics | Anonymized usage statistics | Google Privacy Policy |
| Google Firebase Crashlytics | Diagnostic crash logging | Crashlytics Privacy Terms |
We do not sell, rent, or trade any personal information or device identifiers to third-party advertisers or commercial brokers.
6. App Permissions & User Controls
You retain full control over the permissions granted to the SSF Kerala mobile application on your device:
- Notifications: You can enable or disable notification permissions at any time via your device settings (Settings > Apps > SSF Kerala > Notifications on Android, or Settings > SSF Kerala > Notifications on iOS).
- Clearing Storage: You can clear cached data and local storage by selecting "Clear Storage / Clear Cache" under your device's application settings or by uninstalling the application.
7. Data Deletion and User Rights
You have the right to request access to or deletion of your account data:
- Session Data: Logging out within the mobile application clears active session data and authentication tokens from local storage.
- Account / Data Removal Requests: If you wish to request full deletion of your registered account or associated data, please contact our administration team at the contact details provided below.
8. Children's Privacy
The SSF Kerala mobile application is intended for general audiences and organizational members. We do not knowingly collect personal identifiable information from children under 13 without appropriate parental or legal guardian consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect technological updates, legal requirements, or platform enhancements. Any changes will be published here with an updated "Last Updated" date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Organization: SSF Kerala (Sunni Students' Federation Kerala State Committee)
Official Website: https://ssfkerala.org
Email Contact: [email protected]